Terms and Conditions for The Candid Club

1. Introduction

Welcome to The Candid Club! By becoming a member, you agree to the terms and conditions outlined below. These terms are designed to ensure a smooth and enjoyable experience for all members. Please read them carefully before joining.

2. Membership Details

  • Eligibility: Membership is open to all aged 18 and older.

  • Membership Term: Memberships are offered on an annual basis in either one part or three part payment.

  • Benefits: Membership to The Main Character includes:

    • One self-portrait session per quarter.

    • Exclusive discounts to business-boosting services.

    • Up to 4 x business + confidence boosting workshops across the year.

    • 1:1 Strategy session on your Candid Shoots and how to use them

    • Three custom made templates

  • Benefits: Membership to The Glow Up includes:

    • One self-portrait session per quarter.

    • Discounts on empowerment sessions, LinkedIn sessions, and color analysis sessions.

    • Up to 4 x business and confidence boosting workshops across the year.

3. Payment Terms

  • Pricing: Membership costs are as advertised at the time of joining.

  • Payment Methods: Payments can be made via credit/debit card.

  • Refunds: Membership fees are non-refundable, except in cases where services cannot be provided by Candid Studios due to unforeseen circumstances.

  • Late or Missed Payments: Membership benefits will be suspended until payment is received.

4. Booking and Cancellation Policy

  • Booking Process: As per our Candid Studios terms.

  • Rescheduling or Cancellations:

    • Sessions can be rescheduled up to 24 hours before the appointment.

    • Cancellations within 24 hours of the session will result in forfeiture of that session.

  • No-Show Policy: Members who fail to attend without prior notice will forfeit the session.

5. Session Terms

  • Scope of Services: Each session includes studio time and professional guidance as outlined in your membership package. Additional services or customisations may incur extra costs.

  • Usage Rights: Members receive full rights to their content for personal or professional use. Candid Studios retains the right to use images for promotional purposes unless the member opts out in writing.

  • Creative Direction: Styling, props, and setup are included as per the package. Additional requests may incur extra fees.

6. Member Obligations

  • Code of Conduct: Members are expected to treat the studio, staff, and other members with respect.

  • Contact Information: Members are responsible for keeping their contact details up-to-date.

  • Liability for Damage: Members may be held financially responsible for any damages caused to studio property during their sessions.

7. Studio Rights

  • Modifications: Candid Studios reserves the right to amend membership benefits or terms, providing 30 days' notice to members.

  • Termination: Memberships may be revoked if a member violates these terms or engages in behavior deemed harmful to Candid Studios or its community.

8. Privacy and Data Usage

  • Data Collection: Member information will be used solely for managing memberships and communications.

  • Marketing Consent: By joining, members consent to receive marketing communications. Members can opt out at any time.

  • Photo Usage: Candid Studios may use images from sessions for promotional purposes unless the member opts out in writing.

9. Dispute Resolution

  • Resolution Process: Any disputes should be raised with Candid Studios in writing. We aim to resolve issues amicably.

  • Governing Law: These terms are governed by UK law.

10. Limitation of Liability

Candid Studios is not liable for indirect losses or events beyond our control, including but not limited to technical issues, natural disasters, or member-provided content quality.

11. Force Majeure

Candid Studios will not be held responsible for delays or cancellations caused by events outside our control, such as natural disasters or government restrictions.

12. Contact Information

For any questions or concerns regarding your membership, please contact us at:

  • Email: aimee@candidstudios.co.uk

By joining The Candid Club, you confirm that you have read, understood, and agree to these terms and conditions. Thank you for being part of our community!